Embrace New Technology Now

If you’ve been holding off on implementing new technology at your organization, Leesa Schipani, SHRM-SCP and partner at KardasLarson LLC, believes that now is the time to make the move before the downturn takes effect.

“Should organizations incur significant job loss, the folks left behind will still need to get the work done,” Schipani says. “Embracing new technologies to ease the burden will be critical.”

Schipani recommends leveraging artificial intelligence (AI) to automate the simple stuff: “It allows employees to focus on more complex customer experience and business issues.”

She also suggests prioritizing systems that can handle historically paper-driven processes: “Automating expense reports, accounts payable, or travel requests will free up employees to work on new responsibilities.”

If it’s an HR system that’s employee-facing, the bulk of the research and implementation work will fall on you. But any department that’s implementing new technology will look to you to make the transition as easy as possible for employees.

“While organizations should continually evaluate new technologies, often times it becomes a necessity during an economic downturn,” Schipani says. “When looking to adopt and implement a new technology, HR must have a solid change strategy and get buy-in from the leadership of an organization.”

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