Set an example

Employees should model the behavior that they seek from others, says Carol L. Kardas, SPHR, CCP, SHRM-SCP, founding partner with KardasLarson, a human resources consulting firm in Glastonbury, Connecticut. This means listen and consider others’ ideas with an open mind; focus on the issues at hand and don’t dwell on personalities; and be respectful of all employees. To that end, the Washington Post explains the pivotal role for success by example in a recent article. “The leader has to serve as a role model. He or she has to be seen as credible (i.e., doing what he/she says they will do, keeping commitments, keeping confidential information private and not talking badly about employees in front of others).”

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